WELCOME TO TORCH SERVICES

Navigating the complexities of telecom expenses is more than a cost-saving exercise – it’s a strategic imperative.

Torch Services is the leading telecom managed services and consulting company in Africa. We deliver adaptable solutions that drive cost savings, increase productivity, and operational excellence for our enterprise customers competing in an ever-evolving digital landscape.

We solve these types of problems for our customers.

TELECOM EXPENSE
MANAGEMENT

Are escalating telecom costs draining your budget? Gain control with Torch Services’ Telecom Expense Management. We cut through the complexity of telecom billing to uncover hidden savings, eliminate wasteful spending and enhance operational efficiency.

Learn more about how we can transform your telecom expense landscape.

Explore Cost-Saving Solutions

UNIFIED ENDPOINT SECURITY & MANAGEMENT

Securing and managing a diverse array of devices is more challenging than ever. Safeguard and optimize every device that connects to your network, ensuring they are secure, compliant, and functioning at peak efficiency.

Click to see how our comprehensive management can fortify your endpoints against threats and improve operational efficiencies.

Secure Your Endpoints

TECHNOLOGY
SOLUTIONS

Gain visibility and control of your technology expenses with Torch Services’ advanced tools like Spotlight for real-time financial oversight, Boost for 24/7 automated user support, and purpose-built BI models for deep analytical insights.

Discover how our solutions can elevate your operational efficiency and decision-making.

Enhance Your Tech Management

OUR MISSION

To enable effective, efficient, and secure communication for enterprises across Africa through our expertise in Telecoms Expense Management, Unified Endpoint Management, and strategic telecom consulting.

Every User, Every Issue, Every Day

Our tagline highlights the comprehensive support, collaborative spirit, and breadth of expertise that Torch Services brings to its customers, emphasising a partnership that leads to business success.

Let’s get
in Touch.

Speak to us today.
Please complete our online enquiry form and let us know about your requirements.

“When I first encountered Torch Services over a decade ago, I was initially sceptical about their presence in our operations. However, they quickly demonstrated their indispensable expertise by identifying and eliminating unnecessary wastage within our telecom expenses. Their deep understanding of the inner workings of major carriers like Telkom, Vodacom, and MTN proved invaluable.

Having Torch step in to scrutinise our telecom services brought to light not just significant cost savings, but also enhanced our day-to-day financial and asset management practices. Before Torch, we often struggled to explain discrepancies in our telecom expenses. Now, we have clear insights and justifications for every Rand spent, thanks to their meticulous audit and ongoing management. The value Torch Services adds isn’t just in cost savings; it’s in transforming how we understand and manage our resources effectively on a daily basis.”

— [ Dewald, Head of IT Infrastructure, Old Mutual Insurance]

Transformations that we have achieved for our customers:

Partnering with Torch Services provides a comprehensive transformation across various dimensions of an organisation’s telecommunications and technology management.

1. Cost Efficiency and Financial Management

– Reduction in Overhead Costs: By streamlining telecommunications and technology expenses, Torch Services helps organisations significantly reduce overhead costs.

– Optimised Spending: Advanced analytics and expense management tools ensure that every Rand spent is tracked and optimised, leading to more informed budgeting decisions.

– Increased ROI: Strategic procurement and cost-saving measures lead to a higher return on investment for all technology and telecom spending.

2. Enhanced Security and Compliance

– Robust Security Measures: Protecting sensitive data and ensuring all devices and networks are secure against potential threats.

– Compliance with Regulations: Ensuring that the organisation stays compliant with the latest data protection and privacy laws, reducing the risk of costly legal issues.

3. Operational Efficiency and Productivity

– Streamlined Processes: Automation and integration of services reduce manual labour and streamline operations, allowing staff to focus on more strategic tasks.

– Enhanced User Experience: Responsive tools like the Boost SMS platform improve user satisfaction by providing quick and easy solutions to their needs.

– Improved Service Delivery: With effective management and oversight, service delivery becomes more reliable, enhancing overall business operations.

4. Strategic Decision Making

– Data-Driven Insights: With platforms like PowerBI, organisations gain access to real-time analytics and insights, enabling strategic decision-making based on accurate data.

– Proactive Management: Tools that provide alerts and insights help in managing resources proactively, rather than reactively, adapting quickly to changes in the business environment.

5. Innovation and Future Readiness

– Adoption of New Technologies: Torch Services helps organisations stay ahead by implementing the latest technologies that drive innovation and competitiveness.

– Scalability and Flexibility: Our solutions are designed to grow with your business, and are revisited regularly, ensuring that the technological infrastructure can easily adapt to future needs and expansions.

6. Risk Management

– Reduced Exposure to Risks: Through comprehensive audits, policy enforcement, and vendor management, organisations are less exposed to operational and financial risks.

– Enhanced Business Continuity: Robust disaster recovery and data backup solutions ensure business continuity, even in the face of disruptions.

OUR CLIENTS

Let’s get
in Touch.

Speak to us today.
Please complete our online enquiry form and let us know about your requirements.